About Us

HKS Sales Corporation is a reliable Indian dealer specializing in the sales, installation, and servicing of advanced air conditioning systems. We offer a wide selection of products such as wall-mounted split ACs, multi-unit systems, ducted solutions, cassette-type units, packaged air conditioners, and low-profile ducted systems — all under one roof.

With a team of skilled service professionals, we ensure fast, efficient, and trustworthy support. Our reputation is built on consistent service quality and customer satisfaction. Whether it's a residential or commercial need, we also provide on-site assistance and free consultations to help you choose the best solution.

Our Goal

Our primary goal is to deliver top-notch products and services at fair prices while keeping customer satisfaction at the core. We focus on building long-term relationships by providing dependable, on-time, and stress-free solutions.

Privacy Policy

At HKS Sales Corporation ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our website.

Information We Collect

When you use our website, we may collect personal details like your name, email address, phone number, and address. In addition, we receive technical data such as your browser type, IP address, time spent on the site, and pages visited — commonly known as log data.

We may also use cookies, which are small files stored on your device to enhance your browsing experience. These help us understand how visitors use the site. You can choose to disable cookies through your browser settings, but some features of the website may not function properly if cookies are turned off.

Use of Information

The information we collect is used to:

  • Improve your browsing experience
  • Respond to inquiries and support requests
  • Understand user behaviour and website performance

We take appropriate security measures to protect your data. However, please note that no system is completely secure over the internet.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and will take effect immediately. Your continued use of the website after changes indicates your acceptance of the updated policy.

If you have any questions regarding this policy, feel free to contact us.

Terms and Conditions

Welcome to the official website of HKS Sales Corporation. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their ability to use the site.

2. Cookies

Our website may use cookies to enhance user experience and gather usage data. By using the site, you consent to the use of cookies in accordance with our Privacy Policy.

3. Content Ownership and Use

All general content published on this website — such as product descriptions, service listings, and text — is intended for informational purposes. While we strive to use original or licensed content, we do not claim ownership over any intellectual property such as trademarks or copyrighted materials unless otherwise stated.

You may view, download, or print information from this site for personal, non-commercial use. You may not:

  • Copy or republish website material for resale or redistribution
  • Use any content for misleading or fraudulent purposes
  • Modify or alter materials in a way that misrepresents our business

4. User Comments and Contributions

We may offer sections where users can leave comments, suggestions, or feedback. These contributions reflect the views of the individual users and not of HKS Sales Corporation. We are not responsible for content posted by users, but we reserve the right to remove content we find inappropriate, offensive, or in violation of these terms.

By posting on our website, you confirm that:

  • Your content does not violate any third-party rights
  • Your content is not harmful, illegal, or misleading
  • You give us permission to display and manage your comment on the site

5. External Links

This website may contain links to other websites for additional information or services. We are not responsible for the content, privacy practices, or terms of use on third-party sites. Users should read the policies of those websites independently.

6. Limitation of Liability

We work to ensure that the information on our website is accurate and updated. However, we do not guarantee that all content is complete, free of errors, or always available.

HKS Sales Corporation shall not be liable for any direct or indirect damages resulting from the use of this website, especially when services or information are provided free of charge.

7. Updates to Terms

We may update these terms and conditions from time to time. Changes take effect immediately upon being posted. Continued use of the website means you accept the revised terms.

If you have any questions regarding these terms, feel free to contact us through our official channels.

Replacement & Refund Policy

Thank you for choosing HKS Sales Corporation. We value your trust and are committed to delivering quality products and services. This Replacement and Refund Policy outlines our process in case of cancellations, returns, or concerns related to your purchase.

1. Order Cancellation

Orders can be cancelled only before dispatch. Once your order has been shipped or handed over for delivery, cancellation is no longer possible. If you wish to cancel after dispatch, transportation charges from both ends will be borne by the customer.

To request cancellation, please reach out to us via:

📧 Email: hkscorporation.hvac@gmail.com

📞 Phone: 9918302972, 8887820334

2. Conditions for Return or Replacement

Products are eligible for return or replacement only under the following conditions:

  • The product is in original packaging and unused
  • The product is found to be defective or damaged at the time of delivery
  • The customer agrees to hand over the defective unit (AC or appliance) to our delivery/service team at the time of replacement
  • The return request must be made within 48 hours of delivery

❗ Note: Failure to return the defective item may lead to rejection of replacement or further legal action from the manufacturer.

3. Non-Returnable Items

The following products are not eligible for return:

  • Customized or special-order items
  • Products that have been installed or used
  • Items that fall under hygiene-sensitive or non-reversible categories (e.g., filters once unsealed)
  • Items not returned in their original condition

We reserve the right to refuse returns that do not meet the above criteria.

4. Refund Policy

Refunds apply only to regular-priced items. Discounted or clearance items are not eligible for refund.

Approved refunds will be processed within 7–10 business days of receiving the returned product.

Refunds will be credited through the original mode of payment or as store credit.

5. Return Shipping

If a product is eligible for return, the customer is responsible for:

  • Ensuring the product is safely packaged
  • Handling return courier or transport
  • Any loss or damage during return shipping

Return Address:
📍 B-1300, 226016, B Block, Indira Nagar, Lucknow, Uttar Pradesh

We recommend using a trackable courier service for all returns.

6. Gifts & Store Credits

If the item was marked as a gift at the time of purchase and sent directly to you, store credit will be issued upon return approval.

If the item was gifted later by someone else, the refund will be processed to the original purchaser.

7. Contact Us

For any questions regarding returns or replacements, feel free to reach out:

📧 Email: hkscorporation.hvac@gmail.com
📞 Phone: 9918302972, 8887820334

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